GBS CRM – intelligent use of customer data

A sophisticated CRM strategy is an essential stepping stone on your way to acquiring new customers. It not only helps you identifyi new customers, but also supports in maintenance and further development of existing relations. GBS CRM provides you with all the information you need to make the right decisions at the right time.

Sales CRM

Sales CRM

Uniform and structured sales processes
 

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Marketing CRM

Marketing CRM

With GBS CRM, GBS closes the gap between sales and marketing

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Customer Service CRM

Customer Service CRM

A high level of customer satisfaction is the measure of all things

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Your customers are your most important assets and deserve special attention. GBS CRM supports you in the definition and implementation of your strategy. This way, customer and market data become more transparent and useable for business processes. The complete solution for professional sales support and conducting daily business across teams provides analyses and evaluations for optimum customer-focused marketing, sales and service.

You are able to record, document and manage all customer data via one interface. This simplifies the automation of your entire customer and process management. First contact, order processing, customer service or marketing events – GBS CRM gives you a competitive edge through successful customer retention. Your customers will only be a mouse-click away!

Your benefits

  • More transparency and, as a result, increased success in all customer-related processes
  • Higher customer retention through targeted contact and defined processes
  • Saving time and money through the integration of daily business and analyses
  • Targeted marketing and sales operations based on up-to-date data