Products & Services
Governance, Risk and Compliance (GRC)
GRC is an integrated, holistic approach to governance, risk and compliance, to ensure that an organization acts ethically correct and in accordance with its risk appetite, internal policies and external regulations. GBS’s FastWorks compliance management suite is an effective tool in reducing the sometimes overlapping and overwhelming management, documentation, control and audit demands imposed by regulatory requirements, industry standards and guidelines, as well as internal policies and procedures.
Customer Relationship Management (CRM)
CRM is about gathering and sharing knowledge regarding customers and prospects, sales strategies, support and marketing needs. It is also about defining and supporting business processes that allow you to gather critical information about your operation. GBS CRM will provide you with that framework. You will be able to track all your sales activity and know which marketing campaigns are the most effective. It allows you to track and respond quickly to customer inquiries and support issues. With its connections to social media platforms like Facebook and LinkedIn you will be able to reach a broader audience that will help you better shape your product development and service offerings.
Lotus Software Services
If you're looking to improve communications and collaboration in your business, GROUP Experts can help. Our implementation specialists are experts in deploying, optimizing and managing Lotus Software environments. Whether you are migrating to Lotus software, or you want to extend the performance and value of your existing implementation, GROUP can help you achieve your goals.
Email & Messaging Management
On a daily basis around the world, email is being exchanged in nearly instantaneous time, both internally and externally. The use of email within business processes, however, continues to introduce new risks. A secure and legally compliant email implementation is essential. GBS iQ.Suite offers end-to-end email management systems – from Spam blockers and security to archiving and reporting, our solution forms the solid basis of a centralized and compliant communication strategy. It supports both Lotus Domino and Microsoft Exchange.
Cloud Computing
GROUP Live is a powerful Platform-as-a-Service (PaaS) solution for private enterprises, system integrators, telcos, hosting companies and ISV’s. SI’s and datacenter providers can service their customer needs for infrastructure on demand; enterprises can move their existing and new applications into a private cloud to drastically reduce hardware and support costs; and software vendors are able to offer their software on a subscription basis. Time-consuming upgrades, under or over utilized resources, extensive installations, time-consuming management tasks and expensive hardware acquisitions become things of the past.
