FAQ
The Questions and Answers section aims to help you find the ideal
solution for your requirements. Clearly structured, it is easy to
navigate and contains valuable additional information to help you find
the right product.
Focus: Email Management
An integrated email process in corporations covers effective security and efficient organisation of email.
- What is Email Management?
- Who needs Email Management?
- What benefits does the iQ.Suite offer for Email Management?
- What are the components of Email Management?
- What is the connection between Email Management, compliance, and archiving?
- How is email archived with the iQ.Suite?
- What role does email classification play in Email Management?
- How can confidential information be transmitted safely?
- How can delegation management be organized?
Focus: Anti-spam
Unwanted emails block mailboxes and cost valuable time.
- What is spam?
- What damage does spam cause?
- What can I do about spam?
- What return on investment can I expect?
- How do anti-spam products work?
- Why do anti-spam policies make sense?
- How can I assess filtering performance?
- What are heuristic processes for spam filtering?
- How do weighted dictionaries work?
- What does email header analysis mean?
- What are RBL, MAPS, reverse DNS, DCC, etc.?
Focus: Anti-virus
Your email systems are under attack from increasingly sophisticated viruses, which can cause a complete shutdown of your communications.
Focus: Email Appliances
Email appliances - a new keyword in email security.
Focus: Email Archiving
Archiving electronic mail is legally mandated.
- What are the issues behind email archiving?
- Which regulations must be followed when archiving email?
- What are the consequences of violating legal statutes?
- How can organizations set about implementing an email archiving project?
- What are the benefits of server-side email archiving?
- How does Email Management impact archiving?
- How is Email Management different from ILM?
- How can email archiving be implemented with iQ.Suite?
- How can organizations ensure that the email archiving process is audit-proof?
- How can we get the exploding volume of email under control?
Focus: Email Classification
Emails originating from other processes are clogging the server.
- Why is email classification important?
- How does automatic email classification work?
- How does iQ.Suite implement email classification?
- What role does email classification play in the processing of emails within business processes?
- When does email classification take place in the Email Lifecycle Management process flow?
- How can email classification be used to reduce user workload?
- How does email classification help improve customer service?
- How can email classification be leveraged for regulatory compliance and protection against industrial espionage?
- How can email classification be used to enhance the archiving process?
- How can emails be automatically associated with project files in other applications?
Focus: Email Encryption and Digital Signatures
Businesses must protect themselves from the unauthorized dissemination of intellectual property.
- What is the purpose of email encryption?
- What does a digital signature do?
- What are certificates and keys?
- What is the difference between symmetrical and asymmetrical encryption?
- What is the best way to encrypt, decrypt and digitally sign incoming and outgoing email?
- What are the benefits of server-sided encryption?
- How can encrypted communication with external personnel be accomplished?
- What role does encryption play within the context of Email Management?
- What are the most important considerations when implementing email encryption?
- How does iQ.Suite help when implementing email encryption?
- How are iQ.Suite Crypt and Trust used for encryption and digital signatures?
Focus: Managed Email Security Services
Many service providers also offer email security solutions.