Knowledge Base

Central and automatic solution to email formatting problems

Time and time again, users receive emails containing a “winmail.dat” file attachment. The problem: The information contained in them (e.g. Office-/PDF-Dokumente, etc.) cannot be opened by the user. Learn more >>

Automatic adjustment of recipient addresses

iQ.Suite Wall allows email properties to be automatically modified using "Regular Expressions". For example, email recipient domains can be modified. Learn more >>

Deleting email headers with iQ.Suite

With Version 11 of iQ.Suite Exchange/SMTP, it is now possible to delete email headers. This can be used, for example, when read requests should be removed from incoming emails. Learn more >>

Using iQ.Suite jobs at specific times

You may not want to use certain security functions of iQ.Suite permanently, keeping them active or inactive at specific times. Read in the following pages how to meet this requirement. Learn more >>

iQ.Suite Clerk: Forwarding personal email to group inboxes

Emails sent to a personal email address that should be processed by a group can be rerouted or forwarded via the Clerk module. Learn more >>

Converting .PRN files into PDF

.PRN print files can be created by a variety of applications. iQ.Suite Convert is equipped with the option of automatically converting .PRN files sent in emails into PDF. Learn more >>

Targeted determination of summary report recipients

iQ.Suite quarantines provide a summary report function. The configuration of the recipients of these reports can now be conducted in an even more precise manner. Learn more >>

Time-controlled email transmission

With iQ.Suite Smart it is possible to proactively combat the constant email availability of employees, by withholding emails outside of business hours and scheduling their delivery for the next day before office hours begin. Learn more >>

Modifying iQ.Suite audit-log intervals

The purpose of iQ.Suite Audit-Logs is to show which emails were processed by particular iQ.Suite Jobs. For this, iQ.Suite creates one Audit-Log file each day. Learn more >>

Setting up scheduled jobs

Your job should only be run on certain days and times of the week. Learn more >>