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Approach to replacing the savapi.key file:
In the following section, you will find the standard paths of the various email systems and operating systems combinations. The variable %EXECDIR% represents the path to the program directory of your iQ.Suite installation, whereas %ProgramFiles% is the path of your Windows program directory.
Download the current savapi.key file
Change the existing file savapi.key in the path indicated below:
%ProgramFiles%\GROUP Technologies\iQ.Suite\Bin\Savapi or