Article ID: 010916235

iQ.Suite Watchdog with Avira Protection Cloud Option (APC)

Tags:  IBM Domino  Microsoft Exchange  Microsoft SMTP  Watchdog

Problem

Which information and file formats are uploaded from an email to the cloud of the antivirus provider?

Solution

APC can be used in iQ.Suite in two different manners.

  1. Check only hash values

    The cloud options are applied only when the scan based on local anti-virus patterns cannot achieve a conclusive result (virus or not virus).

    When the cloud process is started, the APC interface calculates a hash value locally for the particular file. This hash value is checked against information from the Avira Protection Cloud.

    This process determines whether the file can be considered safe or infected. This process is used only for executable files.

    File formats such as Office documents or PDF are disregarded in this process. An exchange of content information does not take place.

  2. Use complete scan functionality

    If this option is activated by the customer, APC also saves the respective file in the Avira Protection Cloud.

    This process is only used for executable files. File formats such as Office documents or PDF are disregarded in this process.

    The cloud options are applied only when the scan based on local anti-virus patterns cannot achieve a conclusive result (virus or not virus).

    When the cloud process is started, the APC interface calculates a hash value locally for the particular file. This hash value is checked against information from the Avira Protection Cloud. This process determines whether the file can be considered safe or infected.

Further information

More information can be found at www.avira.com/en/avira-protection-cloud

Last updated: 1 September 2016


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