Article ID: 150621323

iQ.Suite Scan Engine - New Avira download URL

Tags:  Microsoft Exchange  Microsoft SMTP  IBM Domino  Watchdog

Problem

Avira is changing its update infrastructure by the end of July 2021.

The download URL for pattern and engine updates has changed for the Avira Scan Engine. The new URL is: https://oem.avira-update.com/update.

Solution

The download URL for pattern and engine updates has changed for the Avira Scan Engine. The new URL is: https://oem.avira-update.com/update
In the versions iQ.Suite Domino 24.x and Microsoft 20.x, the Avira update URL has already been changed to https://oem.avira-update.com/update.
(see Release Notes iQ.Suite 20.0 / 24.0)

Older iQ.Suite versions still use the update URL:
https://professional.avira-update.com/update or https://professional.avira-update.net/update.

If the URLs https://professional.avira-update.com/update or https://professional.avira-update.net/update are still set in the used iQ.Suite Avira Scan Engine, you should replace them manually with the new URL (https://oem.avira-update.com/update).

Further information

Note from Avira:

A CDN might generate issues if the internet access is strictly limited by a network firewall, as a CDN only provides dynamic IP addresses.

Affected customers should define respective firewall rules for the client system to allow file downloads from the Avira update domain.

Last updated: 15 June 2021


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